Service & support you can count on
Owning a Tunwal is meant to be easy. Warranty support, battery and motor care, routine maintenance and genuine spare parts — backed by an authorised network across 19 states.
Everything your Tunwal needs, in one place
From the first service to warranty claims, the authorised network keeps your ride safe, reliable and on the road.
Warranty support
Every Tunwal carries a 1-Year Comprehensive Warranty on the vehicle and core electrical components. Raise and track a warranty claim through any authorised outlet.
Battery & motor care
Diagnostics and service for the BLDC motor, controller and lithium-ion or lead-acid battery pack — the heart of your ride, in expert hands.
Routine maintenance
Periodic checks, brake and tyre service and software resets keep your Tunwal running at its best, kilometre after kilometre.
Genuine spare parts
Authorised outlets fit genuine Tunwal components, so your scooter keeps its performance, safety and resale value.
1-Year Comprehensive Warranty
Covers manufacturing defects in the vehicle and its core electrical components, honoured at every authorised outlet nationwide.
- Vehicle & core electrical components
- Claims handled at any authorised outlet
- Backed by the nationwide service network
Warranty terms and exclusions apply — your nearest authorised outlet has the full details.
Charge at home — no centre needed
Every Tunwal comes with a charger that plugs into any standard Indian household socket. No special installation, no charging-station hunt.
Figures for lithium-ion variants; time and cost vary by model, battery and tariff.
Service near you
A selection of authorised dealers and service outlets. For the full list and the outlet nearest you, use the locator.
Saiha E Motors - Afn Supply Chain India Private Limited
AuthorisedSatya E Motors
AuthorisedSwathi Electrical Vehicles
AuthorisedSaiha E Motors - Afn Supply Chain India Private Limited
AuthorisedMaster Bikes
AuthorisedMahesh E-vehicles
AuthorisedGenuine Tunwal spare parts
Need a part? Reach our spare-parts distributor directly. Genuine components keep your warranty intact and your ride performing as it should.
Talk to Tunwal support
Questions about service, warranty or your nearest centre? Our customer-care team is happy to help.
Service & ownership, answered
The questions Tunwal owners ask most after they buy.
How do I raise a service or warranty request?+
Call Tunwal customer care, or visit your nearest authorised dealer or service outlet. Carry your vehicle and purchase details so the team can verify your warranty cover and log the request.
Can I charge my Tunwal at home, or do I need a service centre?+
You charge at home — no service visit needed. Every Tunwal ships with a charger that plugs into any standard Indian household socket (5A or 15A). A lithium-ion charge takes around 4–5 hours and costs roughly ₹8–12 in electricity.
Where do I get genuine spare parts?+
Genuine parts are fitted at authorised outlets, and our spare-parts distributor can be reached directly on +91 63543 34184. Insist on genuine Tunwal components to protect your warranty and safety.
Is service available across India?+
Tunwal runs a sales and service network of 400+ authorised dealers across 19 states, so help is rarely far away. Use the dealer locator to find the outlet nearest you.
Find your nearest Tunwal service centre
Search by city or PIN code to locate an authorised outlet across 19 states.